Whitehall , T. (1995). Value in library and information management: a review. Library Management , 16(4), 3-11. Retrieved 20 April, 2004, from ProQuest.
Although some librarians have not seen the relevance of economic analyses, this article states that they can play a useful role in library management by supplying the information needed to make decisions and allocate funds. The article considers how “value” in relation to libraries should be described and measured. It makes the significant point that cost effectiveness should not be measured only by the costs that can be saved, but also by the service and benefits that are supplied to the user. The review is well referenced and structured, and makes a worthwhile contribution to the information and financial management fields as they apply to library environments.
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